Scroll down and click: HP contact options - click on Get phone number and phone number appear. Scroll down to "Still need help? Complete the form to select your contact options" Enter the product number or select to auto detect but my device doesnt work anymore when im in the bootloader in fastboot mode on windows i get a message usb device malfunctioned. Please use the following link to create yourself a case number, then call and it may help speed up the call process: I tried updating the rom on my htc sensation and to do so i usualy have to flash the boot.img aswell to get rid of the infinite startup screen. I would personally suggest you contact our HP Support for one on one interaction. Try using a different USB and check if the issue persists, this could be an issue with the printer. To provide you with an accurate solution, I'll need a few more details:
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